Why does a lawyer need my information to review my case?

Can they even help me?
How much will it cost?
If I can’t afford an attorney, what will I do?
How do I know I can trust them?

With those questions in mind, how is it that you can give a total stranger personal information about yourself?

We want you to know that we are here to help, and the way we do that is by gathering the information necessary to provide you with accurate legal advice. We are trained professionals who understand how important the safety and privacy of your information is.

Normally, our Intake Assistant will start by asking for your:

Full name — This, along with your date of birth, helps us look up accurate details about your case.
Date of birth — This helps distinguish you from others with similar names.

We use trusted sources like Public Access, Maricopa County Justice Courts, and Docket to locate your case and gather accurate information. Your name also helps us address you properly and respectfully.

Why do you need my email and phone number?

A valid phone number and email address are essential for effective communication. We use your phone number to:

Call you about your case evaluation appointment
Follow up with you regarding updates or additional information we discover

We use your email address to:

Confirm appointments
Send fee agreements and follow-ups
Provide useful information such as case outcomes, firm updates, reviews, and testimonials that can help you decide how to proceed

These communication methods ensure you stay informed and empowered to make the best decisions for your case.

Why do you need to know which court I have to appear in and when?

Our firm works with courts throughout Arizona, and court procedures and outcomes vary widely. Knowing your court and your next court date allows us to:

Understand the specific rules and procedures that apply
Identify the judge assigned to your case and their preferences
Determine how urgently we need to act
Decide our initial course of action

Clients come to us at many different stages — from arraignment to pretrial conference and beyond — so this information is crucial for tailored representation.

Why do you need my case number?

Sometimes we cannot locate your case with just your name and date of birth, especially if you have a common name or there are discrepancies in court records. Having your case or complaint number helps us:

Quickly and accurately find your case
Avoid delays or confusion during case review

Why do you need to know what type of case I have?

At R&R Law Group, our sole focus is Criminal Defense, which covers many types of cases. It’s important to share the nature of your case openly, so we can:

Provide you with relevant options and possible outcomes
Tailor our advice specifically to your situation

We understand that you may just be seeking advice and are not yet committed to hiring us. However, providing this information upfront helps us be fully prepared if you choose to retain our services immediately, saving time and effort later.

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Why does a lawyer need my information to review my case?

Can they even help me?
How much will it cost?
If I can’t afford an attorney what will I do?
How do I know I can trust them?

With those questions in mind, how is it that you can give a total stranger information about yourself?

Well we are here to tell you that we want to help and the way we can do that is by having the information necessary to provide you with accurate legal advice. We are trained professionals that know and understand how important the safety of your in